Frequently Asked Questions
Everything you need to know about your Matilda Jane shopping experience.
How do I determine the right size for my child?
We provide a comprehensive size chart on every product page. Our designs often feature adjustable elements like elastic waistbands and tie-backs to ensure a comfortable fit as your little one grows.
What is your return policy?
We accept returns of unwashed, unworn, and tagged merchandise within 30 days of purchase. Please note that items marked as 'Final Sale' are not eligible for return or exchange.
When will my order ship?
Standard orders typically process within 2-3 business days. Once shipped, you will receive a tracking number via email. Delivery times vary based on your location and selected shipping method.
How should I care for my Matilda Jane garments?
To keep your pieces looking their best, we recommend machine washing on a cold, gentle cycle and hanging to dry. This helps preserve the vibrant colors and delicate fabrics our brand is known for.
Do you offer international shipping?
Currently, we ship to all 50 U.S. states and select international territories. Shipping costs and delivery windows for international orders will be calculated at checkout.
Can I change or cancel my order after it has been placed?
Because we strive to process orders quickly, we are unable to make changes or cancellations once an order has entered our fulfillment system. Please double-check your cart and address before finalizing your purchase.